So, you’ve been brainwashed into thinking that your delivery is the most important part of your sales game? well, think again! (Background music is lower in online course)
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July 28, 2009 at 6:25 PM
Jacob Conway
A difficult subject matter , well put! Very good!
July 6, 2009 at 10:15 AM
Drivetraining
Hallelujah, somebody get the analysis
too many communications trainers, take these scores as the results of the analysis – and then crowbar it into their next module on the importance of body language
the key message from Mehrabian is not that words are umiportant but that, it is in fact that when there is incongruence (ie the face is saying one thing, the voice is saying one thing and the words are saying something else) the recipient of the message pays least attention to the words